Equal Treatment - Feature Story 


Equal TreatmentGreat strides have been made to improve healthcare quality over the past decade, particularly in hospitals. Fewer patients are dying from hospital-acquired infections, heart attack patients are receiving faster care, and readmission rates are dropping, to name just a few successes. But disparities in quality of care persist, and people still experience unequal quality of care depending on their race or ethnicity, where they live, or even how much money they earn.

Progress, however incremental, is worth noting.

A study published in December in the New England Journal of Medicine (NEJM) examining the quality and equity of hospital care in the first six years of the CMS Hospital Inpatient Quality Reporting program observed increased racial and ethnic equity in process-of-care measures for white, black, and Hispanic adults hospitalized for heart attack, heart failure, or pneumonia between 2005 and 2010. These reductions were seen among patients treated in the same hospital as well as between hospitals, “indicating greater improvement among hospitals that disproportionately serve minority patients.” The authors note that “the foundation of quality improvement rests on reducing inappropriate variations in care,” and suggest that improving the consistency of care delivery could reduce variations due to patients’ race or ethnicity.

Meanwhile, the 2015 National Impact Assessment of the Centers for Medicare & Medicaid Services (CMS) Quality Measures Report assessed 25 CMS reporting programs using data from 2006 to 2013. Looking at trends in provider performance rates across seven programs from 2006 to 2012 specifically, the report found that widespread race and ethnicity disparities were “much less pronounced” in 2012 than in the beginning of the study period, even though disparities continue across some programs, settings, and demographic groups.

In an editorial in December’s NEJM, Marshall Chin, MD, MPH, of the University of Chicago, cautions, however, that inpatient processes “represent a narrow slice of time and depend on the technical actions of the healthcare team rather than on patients.” He writes that eliminating disparities will require “truly patient-centered care” individualized for patients by clinicians who appreciate the social and economic factors that influence health outcomes, and calls for aligning payment incentives to support reductions in disparities.

Chin voices support for risk adjusting clinical performance scores for patients’ socioeconomic status to “create a level playing field in pay-for-performance programs.” The National Quality Forum is leading the national dialogue on this issue, and a two-year trial is underway to assess the impact of risk adjusting measures for socioeconomic status and other demographic factors. Chin served on an NQF committee that examined the issue of risk adjustment for socioeconomic status or other sociodemographic factors. The committee’s recommendations are the basis of the trial underway today.

Quality and Equity of Care in U.S. HospitalsHow to Achieve Health Equity2015 National Impact Assessment of the CMS Quality Measures Report (PDF)Risk Adjusting Measures for Socioeconomic Statushburstin@qualityforum.org
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