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The Website Coordinator is responsible for coordinating with communications and NPP staff to build out and maintain a comprehensive web portal for the National Priorities Partnership project including managing internal and partner content and connectivity; writing introductory and overview pages, as well as content when needed; tracking usage and activity metrics and improving the site accordingly; and working as part of a dynamic and integrated communications team. The incumbent must maintain a high level of portal customer satisfaction, including fielding calls and questions about the site from visitors, conducting periodic user surveys and usability tests, and recommending modifications and updates to the site based on user feedback.
Requirements are Bachelor’s degree required; Education or certification in web design, marketing, or related fields a plus. At least 3 years experience in web development, design and content management required. Familiarity with information architecture, navigation schemes and Web standards is preferred. Strong Microsoft Office computer skills, web development and design experience, graphic design and layout skills is a must. Must be able to work independently and collaboratively as well as posses outstanding writing, editing and proofing skills. Outstanding customer service and interpersonal skills required.